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DMO

Arbitration Agreements Help Mitigate Risk of TCPA Class Action Lawsuits

Paul Gipson, Customer Engagement DMO

Arbitration agreements can be a powerful weapon to protect against class action lawsuits. An arbitration agreement is a written contract in which two or more parties agree to settle a dispute outside of court and can be used to dismiss a plaintiff’s ability to claim… Continue Reading

Outbound Marketing Calls: When to Take the Hint

Paul Gipson, DMO

Currently, U.S. Do Not Call regulations do not explicitly limit the amount of telemarketing calls outbound marketers are allowed to make in a given time period. Therefore, there are no specific legal restrictions on the frequency of calls made to a single consumer during a… Continue Reading